Contact Support
We're here to help! Get in touch with our support team.
Response Time
We typically respond within 24-48 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
Before You Contact Us
To help us assist you faster, please include:
- Your account email address
- A detailed description of your issue
- Screenshots or error messages (if applicable)
- Steps to reproduce the problem
- Your operating system and app version
Frequently Asked Questions
How do I reset my password?
Visit the forgot password page and enter your email address. You'll receive a password reset link.
How do I cancel my subscription?
You can cancel your subscription from your account settings or by contacting us directly. See our refund policy for more details.
Is my data secure?
Yes! We take security seriously. Read our privacy policy to learn how we protect your data.
What platforms do you support?
Interview Coder is available as a desktop application for Windows and macOS. We're working on additional platform support.